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Convergent serves a broad range of clients through its four operating divisions, each of which specializes in managing receivables for a particular industry.
Financial services companies, utilities, telecommunications, and other consumer companies and governmental entities rely on Convergent’s ERS division to manage their delinquent and charged off receivables. ERS employes 1,100+ professionals in four call centers, providing consumer accounts receivable management from day one to statute.
Understanding the challenges of healthcare clients is fundamental to improving the client-patient relationships throughout the revenue cycle. Convergent’s CHS division has a number of proven, cost effective programs that can be customized to help facilities manage their Self Pay and Outpatient Insurance receivables.
Hospitals and healthcare providers face an increasingly complex and aggressive payer environment. Convergent’s AHC division has become a recognized expert in the field of complex healthcare collections involving third party payers. AHC’s attorneys provide healthcare providers the extra muscle they need to get their claims resolved in a timely manner.
Commercial recoveries often present a delicate situation in which the challenge is to get paid without losing the customer. Convergent’s CCH division, a founding member of the CCAA section of the Commercial Law League, has been a leader in commercial collection services for over 40 years.
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